Frequently Asked Questions
Answers for planning your display project
Find practical information about product selection, brightness, weather protection, customization, production and delivery.
Product Selection
Hich display is suitable for direct sunlight?
For direct-sunlight environments, we generally recommend a high-brightness outdoor or window-facing display. The appropriate brightness depends on orientation, viewing distance, glass type and operating hours.
What is the difference between IP65 and IP66?
Both ratings provide dust protection. IP66 offers stronger resistance to powerful water jets, while IP65 is commonly suitable for protected outdoor and wall-mounted applications. Final selection should consider the installation environment.
Can the displays operate continuously?
Models can be configured for extended commercial operation. Thermal management, brightness settings and the specific installation environment are reviewed during product selection.
Technical Specifications
What sizes and brightness levels are available?
Our product coverage spans approximately 7 to 110 inches, with brightness configurations from 400 to 5,000 nits depending on product type and project requirements.
What is full optical bonding?
Optical bonding fills the air gap between display layers, helping improve contrast, reduce internal reflection and enhance structural integrity in demanding applications.
Do you support portrait and landscape orientation?
Yes. Many product platforms support vertical or horizontal installation, subject to enclosure, thermal and mounting configuration.
Customization & Orders
Do you provide OEM and ODM services?
Yes. Customization may include size, brightness, enclosure structure, color, branding, mounting, internal components and software integration.
What information is needed for a quotation?
Please provide display size, brightness or environment, indoor/outdoor use, quantity, installation method, operating system needs, destination and expected schedule.
How long does production take?
Lead time depends on configuration, quantity and material availability. Standard products are generally faster, while customized projects require engineering confirmation before the schedule is finalized.
How are products protected for shipment?
Packaging is selected according to product structure and shipping method, with protective materials and reinforced cartons or wooden cases used where required.
Support
Can you provide technical documentation?
Product specifications, installation information and relevant technical documents can be supplied according to the confirmed product and project scope.
How do I start a project discussion?
Send the basic application and specification requirements through the Contact page or WhatsApp. Our team will review the information and recommend the next step.